Frequently Asked Questions
Everything you need to know about bringing history into your home.
Are your artifacts genuine historical pieces?
Yes, every item in our shop is a certified authentic artifact. We work with renowned historians and archaeologists to verify the provenance and age of our pieces before they are listed for sale.
How do you ensure fragile items arrive safely?
We use museum-grade packaging techniques, including custom-fitted foam, double-walled boxes, and climate-controlled padding to ensure your historical treasures are protected during transit.
Do you provide a Certificate of Authenticity?
Absolutely. Every purchase from Ancient Artifacts Shop includes a signed and sealed Certificate of Authenticity detailing the item's origin, estimated age, and historical significance.
What is your return policy for unique artifacts?
We offer a 30-day inspection period. If you are not completely satisfied, you can return the item in its original condition for a full refund, though we recommend using our insured shipping partners for returns.
Do you ship internationally?
Yes, we ship to over 50 countries. Please note that some artifacts may be subject to international heritage laws or customs inspections, which can affect delivery timelines.
How should I clean and maintain my artifact?
We provide specific care instructions for every material, whether it be bronze, ceramic, or stone. Generally, we recommend avoiding harsh chemicals and keeping items out of direct sunlight.